Privacy Policy
Last updated: November 9, 2026
What we collect
Audit forms collect business name, contact name, phone, email, business type, neighborhood or ZIP, optional website or Instagram and preferred call time, consent wording and time, browser details and source page. Accounts contain email, business details and notification preferences. When you choose Google sign-in, we receive your name, email and profile photo from Google. For client businesses we process callers’ numbers, call recordings, transcripts, summaries, leads and bookings. Essential service logs may contain usage data such as pages requested, timestamps, browser information and errors. Please do not send sensitive personal health information.
How we use it
We use information to prepare audits, respond to requests, manage accounts, answer and review calls, support bookings, prepare reports, protect the service and meet recordkeeping obligations. We share information with hosting, calling, messaging and other service providers only as needed to deliver these services, or when legally required. We do not sell personal information.
Call recording and AI disclosure
Our receptionists use AI-assisted technology and are designed to identify themselves as AI and offer a real person. Calls may be recorded and transcribed for service delivery and quality review. Clients must approve scripts and arrange any legally required recording notice or consent before recording. AI summaries may be inaccurate and should be reviewed; requests for a person are escalated under the client’s approved process.
Texting consent and opt-out
If you check the consent box, you agree to receive calls and texts from AAMplify about your audit, including automated messages. Consent is not a condition of purchase. Msg & data rates may apply. Reply STOP to any message to opt out, or HELP for help.
SMS / text messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. We use your mobile number only to respond to your inquiry, send appointment-related messages, and, if you opted in, occasional offers from AAMplify. You can opt out at any time by replying STOP; reply HELP for help. Message frequency varies and message and data rates may apply. To rejoin after opting out, reply START.
Cookies and tracking
Essential authentication storage keeps signed-in accounts working and is not optional. We store your cookie preference locally with its time and policy version. We only load the optional chat widget on our Text us page, immediately as visitor-requested functional chat regardless of cookie choice. No chat is embedded on any other page. Other non-essential third-party scripts require accepted consent; declining does not block essential services. You can change your choice using Cookie preferences in the footer.
Third-party services:
- GoHighLevel / LeadConnector chat widget (Text us page only): it may set its own cookies to run the chat. Phone numbers you submit through it are used to text you back about your inquiry. No phone-collecting form of our own exists on that page.
Data retention
Compliance records, including communications consent and opt-out evidence, are kept for 3 years, subject to legal holds or other applicable obligations. Other account, lead and call information is retained only for service delivery and legitimate records, under the client’s agreement, then deleted or anonymized. Client-specific recording retention periods are set out in the client’s agreement.
Security
We use authenticated accounts, access restrictions and encrypted service connections to help protect information. Clients can access only their linked business data, and staff access is role-controlled. No system guarantees absolute security. Contact us if you suspect unauthorized access.
Your rights and how to contact us
You may request access, correction, deletion or a copy of your information, subject to applicable law and recordkeeping requirements. We verify requests before releasing information. Callers of a client business may also contact that business; we assist clients with requests concerning data processed on their behalf. Email ayanfaisal266@gmail.com. Call or text us: +1 (929) 216-8890. AAMplify, New York City. Postal address: 1885 Hylan Blvd #1081, Staten Island, NY 10305.
Children
These services are intended for adults aged 18 or older. We do not knowingly collect information from children under 18 through these forms. Contact us if you believe a child has provided information.
Changes to this policy
We will update the date above when this policy changes and provide additional notice when required. Material tracking changes require a new consent choice.